Product Guarantee/Damages Policy
We guarantee products to be free from manufacturing defects for a period of 90 days after the shipping date (excluding Kiwi Club Kits). Kiwi Club Kits, because they are limited monthly products, are guaranteed for 30 days. (Designer Templates may vary slightly in size from the images shown in this catalog, which shall not be deemed a manufacturing defect).
Missing items, incorrect shipments, and defective or damaged merchandise must be in the current catalog and be reported to firstname.lastname@example.org within the timeframe stated above of the shipping date to obtain a replacement. This guarantee does not cover merchandise damaged through accident or misuse.
If you should require assistance or have questions, please contact email@example.com.
*Kiwi Lane reserves the right to substitute merchandise of similar quality and value for discontinued or out of stock items.